How to Create a Cybersecurity Policy for Your Real Estate Team

Let’s be honest—real estate teams are usually laser-focused on leads, listings, and closings. Cybersecurity? It often doesn’t even make the list until something goes wrong.

But here’s the thing: real estate deals involve sensitive data like IDs, bank info, wiring instructions, and signed contracts. If that data leaks, it’s not just an “oops”—it’s a lawsuit waiting to happen.

The good news? A simple cybersecurity policy can protect your team, your clients, and your reputation. And you don’t need to be an IT wizard to create one.


🛡️ Step 1: Understand What Needs Protection

Before you write a policy, figure out what you’re protecting. Common data in real estate includes:

  • Client names and contact info
  • Financial details (bank accounts, loan numbers)
  • Signed contracts and agreements
  • Private documents (IDs, SSNs, tax info)

Make a quick list of where this data is stored: email, cloud storage, CRMs, mobile devices.


🖊️ Step 2: Write Clear Password Rules

Hackers love weak passwords. Your policy should include:

  • Strong, unique passwords for every account
  • No password sharing
  • Required use of a password manager
  • Mandatory two-factor authentication (2FA)

📤 Step 3: Secure File Sharing

Agents often share contracts via email or open links. Instead:

  • Use encrypted platforms (like DocuSign, Dotloop, or secure cloud drives)
  • Never share sensitive files through unsecured email
  • Limit who has access to documents

📱 Step 4: Protect Devices

Since agents live on their phones and laptops, include:

  • Automatic screen locks
  • Updated antivirus software
  • Regular system updates
  • VPN use on public Wi-Fi

🛑 Step 5: Teach Agents to Spot Scams

Phishing emails are the #1 way hackers sneak in. Your policy should say:

  • Never click suspicious links
  • Verify wiring instructions via phone
  • Report strange emails immediately

📦 Step 6: Back Up and Encrypt Everything

Require automatic backups of important data and ensure platforms encrypt files. This keeps data safe if a device is lost or stolen.


🚨 Step 7: Have a Breach Plan

Even with the best security, breaches can happen. Outline:

  • Who agents should contact
  • How to secure accounts quickly
  • How to notify affected clients

💬 Final Thoughts

A cybersecurity policy isn’t just paperwork—it’s a safety net. By setting clear rules, training your team, and using the right tools, you protect your clients and your business.

Start simple. Write it down. Share it with your team. Update it as you grow.

Because in real estate, trust is everything—and protecting client data is the best way to earn it.

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