So you’ve hired a transaction coordinator (TC) to help with your real estate deals. That’s awesome—they can save you time, stress, and keep the paperwork from becoming a monster. But here’s something most people don’t think about:
Can you trust the tech they’re using with your sensitive info?
We’re talking client names, emails, bank info, social security numbers, signed documents—basically, a gold mine for cybercriminals.
Let’s break it down together, nice and easy. 💬
What Tech Do TCs Usually Use?
Most transaction coordinators rely on tools like:
- Google Drive or Dropbox to share and store documents
- E-signature platforms like DocuSign or Dotloop
- CRMs to track communication
- Project management tools like Trello or Monday.com
All helpful stuff—but only if used safely.
Red Flags to Watch Out For 🚨
Here’s how you know your TC’s tech might not be safe:
- They’re using free email services with no two-factor authentication (2FA)
- They store files in unprotected shared folders
- They don’t encrypt documents or secure login links
- They reuse simple passwords like “123456” (yes, it still happens 😬)
- They never talk about cybersecurity—like, ever
Even the best coordinator can’t protect your data if their tools aren’t secure.
How to Check If Their Tech Is Safe 🛡️
You don’t need to be a tech expert. Just ask:
✅ “Do you use 2FA on your email and document platforms?”
✅ “Is the software you use HIPAA- or SOC2-compliant?”
✅ “How do you store signed documents securely?”
✅ “Do you ever share passwords or logins?” (The answer should be never.)
You deserve someone who takes digital safety seriously.
Tips to Stay Safe Together
Here are some smart steps for both of you:
- Use password-protected documents
- Always send files through secure, encrypted links
- Never share sensitive info in plain emails
- Ask your TC to update software regularly (outdated tools = big risk)
- Use a cybersecurity-friendly CRM (we have a list if you need it!)
Final Thoughts 💬
Your transaction coordinator may be a rockstar with paperwork, deadlines, and keeping everyone sane during a deal. But if their tech isn’t secure, your whole business could be at risk.
So ask the questions. Make it a team effort. A little cyber-awareness goes a long way in protecting your clients—and your reputation.
You’ve got this. And if you’re ever unsure, it’s okay to ask for help.